How it Works

Consultation

The process begins with a consultation at our home/studio or over the phone.
During this discussion, we will:

• Choose the Shaadi Gifting accessories you will need, whether purchased or hired from us (where applicable). We do not offer a packing service using trays, hampers, or accessories sourced from other retailers.

• Discuss the types of gifts and garments that need to be packed.

• Explore the decor style or aesthetic you wish to achieve. Please bring any images/videos for inspiration or a mood board to help us understand your vision.

Following the consultation, we will provide a bespoke quotation based on your specific requirements.

Packing Service

Once the quotation has been provided and agreed upon, the next step is for you to bring your items to us on the agreed drop-off date. We will carefully decorate and arrange all the hampers and trays, ensuring a stunning presentation. Your completed gift displays will be ready for collection on the agreed date.

Throughout the process, we will keep you updated on our progress with videos and images to ensure you are happy with the look before the collection date.

Frequently Asked Questions

How much notice do I need to give to book the packing service?

We kindly ask for at least 4 weeks' notice when booking our packing service to ensure availability and quality. Since we manage this around full-time work, we’re unfortunately unable to accommodate last-minute requests. Thank you for understanding!

When do I need to drop off my items for packing?

To ensure a smooth process, all items to be packed must be dropped off on the agreed date for your booking. Upon drop-off, we will take an inventory and photograph each gift to ensure everything is accounted for.

During your consultation, we’ll discuss which gifts should remain in their original packaging and which should be unboxed for display purposes. Any original boxes and packaging will be safely set aside and returned to you upon collection.

It’s important that all items are provided on the agreed date, as once your gifts are wrapped and packed, we may not be able to accommodate any late additions.

How long does the packing service take to complete?

The time required to complete the service depends on the number of trays, the decor style, and the types of gifts to be packed. As this packing service is managed around full-time employment, we request a minimum of 1 week to complete this process.

We take our time to ensure that each gift display meets the highest standards—something we would be proud of if it were for our own event. If your gifts are ready earlier than expected, we will inform you so you can collect them sooner.

Are there any items you won’t pack?

We do not take possession of expensive jewellery items, as we do not want to assume liability or responsibility for them. However, if you would like these items incorporated into the display, we can accept the presentation boxes and arrange them within the setup. You will be responsible for placing the jewellery inside the display once the packing is complete (if not using cellophane or shrink-wrap coverings).

Additionally, we do not pack consumable gifts such as mithai, chocolates, or fruit hampers, as these need to be prepared the day before the event to maintain freshness. Since we aim to have all your gifts ready for collection before this time, we won’t be able to accommodate perishable items. However, we can provide decor accessories such as flowers and ribbons to match your packed gifts, ensuring that anything you arrange yourself maintains a consistent and coordinated look.

When is payment due for the packing service?

The price we quote for your packing service is made up of two elements:

• The service fee for packing and arranging your gifts.

• The cost of decorations and materials such as floral arrangements, ribbons, and embellishments that you choose to enhance the display.

If you're happy to proceed, we require a deposit of 25% of the service fee to confirm your booking in our diary. The remaining balance is due upon collection of your packed gifts.

I’m not based in Birmingham—can you still help me?

We’re proud to have customers from across the UK who travel to us for our Acrylic Hire Service and Gift Packing Service. However, we understand that not everyone is able to make the journey.

To support our customers, we have built connections with a number of trusted packing services across the UK. If we know of a service in your area, we’ll be happy to provide you with their details so you can get in touch with them directly.

Please note:

• Any gifting accessories you purchase from us will be shipped directly to you.

• We do not assume any responsibility for the service provided by external packing professionals.

• We do not take any commission or fees for referrals—this is simply to support our customers and other small businesses.

Will my gifts stay in place during transport and display?

We take great care to ensure that all gifts are securely arranged to prevent movement. We use gift-friendly adhesives such as removable glue dots and tape to hold items in place while keeping them easy to remove without damage.

To ensure stability, we conduct a "shake test" before finalising your trays and hampers, checking that everything remains intact when handled.

However, once your gifts leave us, we cannot be held responsible for any movement that may occur due to transport conditions or mishandling. We recommend placing your packed gifts on a flat surface in your vehicle and driving carefully to avoid unnecessary shifting.

Cancellation Policy:

We understand that plans can change, if your event is cancelled or postponed please let us know as soon as possible. If bookings are cancelled with more than 90 days notice, we will refund any deposits paid. Deposits will not be returned for cancellations with less than 90 days notice.

Ready to Get Started?

Contact us using our enquiry form below to book your consultation and transform your gifts into breath-taking displays that will leave a lasting impression on your guests!